Dasar Privasi

1. Introduction

Revolution Stage ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services.

By using our services, you consent to the collection and use of your personal data as described in this policy. If you do not agree with these terms, please do not use our services.

2. Personal Data We Collect

We may collect the following types of personal data:

2.1 Information You Provide

• Full name
• Email address
• Phone number
• Billing and payment information
• Event booking preferences

2.2 Information Collected Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. Purpose of Data Collection

In accordance with Section 6 of the PDPA, we collect and process your personal data for the following purposes:

• To process your event bookings and ticket purchases
• To send booking confirmations and e-entry passes
• To communicate important updates about your bookings
• To process payments and refunds
• To provide customer support and respond to inquiries
• To improve our services and user experience
• To send promotional materials (with your consent)
• To comply with legal obligations

4. Consent

By providing your personal data to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us. However, please note that withdrawal of consent may affect our ability to provide certain services to you.

5. Disclosure of Personal Data

We may disclose your personal data to the following parties:

• Payment processors: To process your transactions securely (e.g., ToyyibPay)
• Event organizers: To facilitate entry to events you have booked
• Service providers: Who assist us in operating our platform
• Legal authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure payment processing through trusted payment gateways
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Booking records are retained for a minimum of 7 years for accounting and legal compliance purposes. After this period, your data will be securely deleted or anonymized.

8. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the following rights:

• Right to Access: You may request access to your personal data held by us
• Right to Correction: You may request correction of any inaccurate or incomplete data
• Right to Withdraw Consent: You may withdraw your consent for processing at any time
• Right to Data Portability: You may request a copy of your data in a portable format
• Right to Complain: You may lodge a complaint with the Personal Data Protection Commissioner

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our services. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: